Privacy Policy – Lass7 Pakistan Gaming Platform

1. Introduction

This Privacy Policy explains how Lass7 collects, processes, stores and protects the personal information of players who register and use the platform. By creating a Lass7 account, you acknowledge that you have read and understood this policy and consent to your data being handled as described here.

Lass7 is an online gaming and sports betting platform built specifically for Pakistan players. We understand that data privacy is a serious concern, especially when it comes to financial information like PKR deposits and withdrawals. This policy is written to be clear and readable — not buried in legal language that's hard to follow.

If you have any questions about how your data is handled that aren't answered in this policy, you can reach the support team at any time. Contact details are at the bottom of this page.

2. Information We Collect

Lass7 collects personal information from you in two ways — information you provide directly, and information collected automatically when you use the platform.

Information you provide directly includes:

• Full name and date of birth provided at registration
• Contact number and email address
• CNIC or other identity verification documents when requested
• Payment method details (JazzCash number, Easypaisa account, bank account or card details as applicable)
• Communications you send to the Lass7 support team

Information collected automatically when you use the platform includes:

• IP address and general geographic location
• Device type, operating system and browser version
• Session duration, pages visited and features used
• Bet and game history associated with your account
• Transaction records including deposits and withdrawals in PKR

We collect only the information that is genuinely necessary to operate your account securely, process your PKR transactions and deliver the platform services you've signed up for. We do not collect information we don't need.

3. How We Use Your Data

The personal information we hold is used for the following purposes:

We only use your data for the purposes listed above. If we want to use your information for a new purpose not covered by this policy, we will notify you and seek your consent before doing so.

You can opt out of promotional communications at any time by contacting the support team. Opting out of marketing messages does not affect your ability to use the platform or receive important account-related notifications.

4. Payment Data

Lass7 supports PKR payments through JazzCash, Easypaisa, Raast, bank transfer, credit and debit cards, and other supported mobile wallets. When you make a deposit or request a withdrawal, the transaction is processed through the relevant payment provider's secure gateway.

Lass7 does not store your complete payment credentials — such as your full card number or mobile wallet PIN — on its own servers. Payment data passed through our system is handled under the security standards required by the respective payment providers.

Transaction records showing the amount, date, method and status of your PKR deposits and withdrawals are retained as part of your account history. This is necessary for account reconciliation, dispute resolution and compliance with financial record-keeping requirements. These records are not shared with third parties except as described in Section 5.

5. Sharing Your Information

Lass7 does not sell, rent or trade your personal data to third parties for their own commercial use. Your information may be shared only in the following circumstances:

• Payment processors: Your payment details are shared with the relevant payment gateway (e.g. JazzCash, Easypaisa, Raast or your bank) solely for the purpose of processing your transaction.
• Identity verification providers: If you are required to complete identity verification, your submitted documents may be processed by a third-party KYC service provider acting on behalf of Lass7 under strict confidentiality terms.
• Technology and hosting providers: Lass7 uses third-party infrastructure and platform services to run the website. These providers only have access to the data necessary to perform their specific services and are contractually obligated to protect it.
• Legal and regulatory requirements: If Lass7 is required by law or a legitimate legal process to disclose information, we will comply with that requirement. Where possible and permitted, we will notify you of such a request.
• Fraud prevention: In cases of suspected fraud or financial crime, relevant information may be shared with fraud prevention bodies or relevant authorities to protect the integrity of the platform and other players.

In all cases where data is shared with third parties, Lass7 ensures those parties are subject to appropriate data protection obligations and are not permitted to use your data for purposes beyond what is strictly necessary.

6. Cookies and Tracking

Lass7 uses cookies and similar tracking technologies to make the platform work properly and improve your experience. Cookies are small text files stored on your device when you visit the platform. They do not contain sensitive personal information or payment data.

We use the following types of cookies:

• Essential cookies: Required for the platform to function — keeping you logged in during a session, remembering your language preference and maintaining security tokens.
• Analytics cookies: Used to understand how players use the platform — which pages are visited most, where users drop off and how features are used. This data is aggregated and anonymised.
• Preference cookies: Store settings you have chosen, such as display preferences or notification settings, so you don't have to set them again each visit.

You can control and disable cookies through your browser settings. Note that disabling essential cookies may affect your ability to log in or use certain features of the platform. Analytics and preference cookies can be turned off without affecting core functionality.

Lass7 does not use third-party advertising cookies or retargeting pixels that track your activity across other websites.

7. Data Retention

Lass7 retains your personal data for as long as your account is active and for a reasonable period after account closure. Financial transaction records, including PKR deposit and withdrawal history, are retained for a minimum period consistent with standard financial record-keeping practices.

If you request account closure and deletion of your data, Lass7 will remove or anonymise your personal information from its active systems within a reasonable timeframe, subject to any data we are legally required to retain for compliance or dispute resolution purposes.

Identity verification documents submitted for KYC are retained only for as long as necessary to complete the verification process and satisfy any applicable record-keeping requirements. They are not kept indefinitely and are securely deleted once their purpose has been fulfilled.

8. Security Measures

Lass7 takes the security of your personal data seriously. The platform uses SSL/TLS encryption for all data transmitted between your device and our servers. Sensitive account information is stored using encryption at rest. Access to personal data within the Lass7 team is restricted to staff who genuinely need it to do their job.

While Lass7 maintains robust security measures, no system is completely immune to risk. If you ever notice suspicious activity on your account — unfamiliar logins, unexpected transactions or any other irregularity — contact the support team immediately so we can investigate and take action to protect your account.

You play an important role in keeping your account secure too. Use a strong, unique password for your Lass7 account, do not share your login credentials with anyone, and log out when using a shared or public device.

9. Your Rights

As a Lass7 account holder, you have the following rights in relation to your personal data:

• Right of access: You can request a copy of the personal data Lass7 holds about you at any time.
• Right to correction: If any of your personal information is inaccurate or out of date, you have the right to request that it be corrected.
• Right to deletion: You can request that your personal data be deleted, subject to any legal retention requirements and any outstanding account obligations.
• Right to restrict processing: In certain circumstances, you can ask Lass7 to limit how your data is used while a concern is being investigated.
• Right to withdraw consent: Where data processing is based on your consent — such as receiving promotional communications — you can withdraw that consent at any time without affecting any other part of your account.

To exercise any of these rights, contact the Lass7 support team. We will respond to data requests within a reasonable timeframe and in accordance with the nature of the request. We may need to verify your identity before processing a data request to ensure we are responding to the correct account holder.

10. Minors and Age Policy

Lass7 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has accessed or registered on the platform, please contact us immediately so we can take appropriate action, including account closure and deletion of any associated data.

During the registration process, users confirm that they are 18 years of age or older. Lass7 reserves the right to request age verification documents at any point and to close accounts where the account holder cannot confirm they meet the minimum age requirement.

11. Changes to This Policy

Lass7 may update this Privacy Policy from time to time to reflect changes in how the platform operates, the data we collect or applicable legal requirements. When material changes are made, we will notify registered players via their registered email address or through a notice on the platform before the changes take effect.

The date at the top of this page shows when the policy was last updated. Continued use of the platform after any update has been communicated constitutes your acceptance of the revised policy. If you disagree with any changes, you should stop using the platform and contact support to request account closure.

We encourage you to review this policy periodically so you stay informed about how your data is being handled. We aim to keep it readable, up to date and genuinely useful rather than a document that nobody actually reads.

12. Contact Us

If you have any questions about this Privacy Policy, how your personal data is used, or if you wish to exercise any of your data rights, please reach out to the Lass7 support team. We're available around the clock and happy to assist Pakistan players with any privacy-related queries.

You can also visit our FAQ page for answers to common questions about accounts, payments and platform policies, or check our Responsible Gaming page for information on managing your gaming activity safely.